Support

Support Center

Need help? Our support team is here to assist you 24/7. Get in touch with us through your preferred platform.

Get In Touch

Choose your preferred way to contact our support team. We're here to help you with any questions or issues.

WhatsApp Support

Get instant support through WhatsApp. Our team responds quickly to help solve your issues.

  • Instant messaging
  • File sharing support
  • Voice message support
  • Available 24/7
  • Quick response time
Chat on WhatsApp

Support Information

Learn more about our support services and what we can help you with.

Response Time

We typically respond to WhatsApp messages within 5-15 minutes during business hours, and within 1-2 hours outside business hours.

Language Support

Our support team can assist you in Indonesian and English. We're here to help regardless of your preferred language.

Technical Support

Get help with game installation, account issues, payment problems, and any technical difficulties you might encounter.

Account Security

Report security issues, recover lost accounts, and get assistance with account verification and protection.

Frequently Asked Questions

Find quick answers to common questions before contacting support.

You can contact our support team through WhatsApp for instant help or visit our Facebook page for community support and updates.

Please provide your username, a detailed description of the issue, and any error messages you've encountered. Screenshots are also helpful.

WhatsApp support typically responds within 5-15 minutes during business hours. Facebook messages may take 1-2 hours for a response.

Yes! Our support team can assist you in both Indonesian and English. Feel free to contact us in your preferred language.

We can help with account issues, technical problems, payment questions, game installation, and any other concerns related to SPACEGRID.

Yes, our WhatsApp support is available 24/7. Response times may be slightly longer during off-peak hours, but we're always here to help.